If you’ve visited some of our competitor’s websites you’ll have read that they’re the number one supplier to deal with, the best in the industry, etc etc. To be totally honest with you we all supply essentially the same items at around the same price. We feel the only thing that truly differentiates us all in the end is the quality of the customer service offered.
Well, we’d like to let you know that our customers think we are possibly one of the nicest suppliers to work with……but then we would say that wouldn’t we!
You may have also noticed that we don’t have hundreds of blue chip company logos blasted everywhere on our website, that’s because we feel your privacy is important to us. We do have a number of our customers who have given us permission to disclose that we work with them and would be more than pleased to let you know who they are if asked.
We have a policy here at First Brand of wanting to work with our customers and become an additional element to your team to make your life as easy as possible. As we work so closely with our customers we can ensure that important aspects such as your brand guidelines and values are protected.
The company is fully certificated with ISO 9001, ISO 14001 and ISO 18001, these along with our Investors In People accreditation ensures that our team follow ‘best practice’ guidelines when looking after our customers and the quality of the product we brand and supply.
We feel privileged to say that we have been part of the team with many of our customers for a number of years and we would love the opportunity to be part of your team too.